What Happened: A ride-hailing driver in Islamabad allegedly harassed a female passenger through inappropriate messages after she booked a ride, raising concerns about passenger safety.
What you need to know: In a troubling incident, a taxi driver for a ride-hailing service in Islamabad is accused of harassing a female passenger through the app’s messaging system. A social media user named Abdul Majeed shared a screenshot in the Facebook group “Voice of Customer,” revealing that the driver, identified as Zeshan, sent inappropriate messages to the woman after she booked a ride on October 9.
What more: Initially, the conversation was formal, with the driver inquiring about who would be riding. However, when the woman mentioned that she would be traveling alone, Zeshan’s tone changed significantly. He reportedly sent lewd messages, inviting her to join him in a room. To raise awareness and demand action from the ride-hailing company, the victim’s friend shared the disturbing exchange on Facebook.
Also: This incident has sparked concerns about the safety of passengers using online services for transportation. Ride-hailing companies have a responsibility to prioritize customer safety and security on their platforms. Moreover, the situation highlights the urgent need for stricter vetting processes for drivers and consequences for those who engage in harassment. Ensuring a safe commuting environment is essential for maintaining trust and protecting passengers from such alarming experiences.