What happened: The helpline number, 911 is now operational, and the prime minister is likely to inaugurate it this month. Details : The National Telecommunications Corporation (NTC) designed the integrated service, which will be run by the Interior Ministry. The unified, one-window access to all emergency services, according to Information Technology Minister, Syed Aminul Haq, was a cooperative endeavour between his ministry and the Interior Ministry. Why it matters: Deputy Commissioner (DC) Hamza Shafqaat said that the emergency rescue service is 1122, fire service is 16, police helpline is 15 while Covid-19 helpline is 1166, “It is hard for a person to dial the right number when in emergency,” the DC added. The IT minister also said that the prime minister had given directives for a service like this one after the Lahore Motorway rape case, as the victim dialed some helpline numbers but the response she got was that the area did not fall in their jurisdiction.