What happened: On Jan 22, James Anderson, a plumber who works for Depher company which provides emergency assistance to vulnerable individuals, was taken aback when he discovered a family of 5 that was in dire need of basic utilities. To assist them till the next payday, the 52 year-old provided £170 for food, gas, and power for the household. Details: Talking about the call, Anderson mentioned two of the kids thinking they were ‘about to die’ from the cold, while their sobbing mother and father watched helplessly. As he saw the ‘true poverty’ people were living in, he rapidly realised that their problems were far worse than he had anticipated., “Where do we draw the line as a society? The government has a lot of options for lowering the cost of living, including regulating the profits of these firms,” Anderson added. More: Anderson claimed that the ‘poorest’ and ‘lowest’ in society will always be penalised, and they will be required to pay the most in the country out of everyone else, “It’s wrong, and it’s time for a change.”