Are we as a society becoming less considerate towards our innocent riders? Or is it the craving for food people have that outdo the fact that they’re being rude? Everyday food delivery riders go through all the backlash, insult, and humiliation. During this level of economic crisis, where the poor are getting poorer, there is less humanity being shown. The riders try their best to deliver the food in the heavy traffic of the city while traveling in the dilapidated roads of Karachi and not to forget the considerably high prices of petrol. During rain in Karachi, it’s a mess. There’s water everywhere with muddy and broken roads. Yet, we still love to eat gol gappas and samosas in the “suhana mausam.” We order online for delivery and don’t even consider the fact that how will the rider deliver in such a terrible, disastrous situation. Still, the rider delivers the food but sometimes, it’s late, wet, or cold. Rather than being grateful to the rider for delivering the food while he is soaking wet, we scold him and refuse to tip him. Sometimes, Food delivery companies aren’t that welcoming towards the riders. They aren’t ready to cut some slack for them especially, during rainy days. Moreover, if the food is late for delivery then the rider gets scolded saying: “Khana dair se kuin laye?”. If the food isn’t hot enough, then the rider is scolded and gets to hear: “Wapas lekay jao warna paise nae dunga.” If the food isn’t tasty enough, the rider is insulted, humiliated, and often, their tip gets canceled. Recently, I witnessed a blogger threatening an innocent rider saying: “If I don’t like the food I’ll post about it and make sure no one buys from you again.” That is not professional blogging. When I questioned her and said that it was very rude and inconsiderate of her, on which she replied that it was a “joke,” but I’m sure it was the opposite. It’s not even funny under any circumstances. Moreover, one should always consider the situations of the riders. Kindness towards them is very important. People often forget that the rider also has a home to go to, a family to feed, and a life to live. Op-ed by Zahra Shamil Picture source: Twitter
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