Twitter user shares her misery as she was involved in a car accident; travelling on Careem
What happened: In a Twitter thread, sociologist and writer Mavra Bari wrote that when she ordered the Careem ride, she got another driver, which was not as displayed on the ride-hailing app. However, further, in the thread, Mavra said that the Careem driver looked under age and was going to speed away after the accident, and “he did not have a license.”
Details: Mavra, in the thread, also shared that she forced the driver not to speed away but be there at the place of the accident, as she wrote, “He wanted to hit and run. When I got the injured family, some people and policemen had gathered.” Mavra shared more distressing details of the accident.
More: At the same time, while Careem responded to her complaint, she termed it insufficient and called Careem to pay for the hospital expenses of the affected family. On the other hand, Careem, via Twitter, said that the driver was suspended and, “our team has reached out to Customer as well as the family members who were involved in the accident, and they have been offered full assistance.”