“It’s a shocker,” says KFC after a customer finds a chicken head in her order of hot wings
A UK citizen took to Twitter and shared the picture of a chicken head that she received in her order of hot wings and gave the restaurant a two-star rating. The viral picture showed a battered and fried head of a chicken with a beak and closed eyes. UK’s KFC customer, Gabrielle, stated, “I found a fried chicken head in my hot wing meal, put me off the rest, ugh.” Her review was posted on Takeaway Trauma on the 3rd of December, but KFC responded on the 22nd with their apology.
On the other hand, KFC shared a statement with the title, “Probably the most generous 2-star review ever.” Acknowledging the complaint, KFC wrote, “It’s a shocker.” At the same time, KFC has invited Gabrielle and her family to meet their team, analyse their process for herself, and feel confident next time she orders from them.
The viral picture received mixed reviews from social media users; as one wrote, “Fried chicken head is still fried chicken in all fairness.” Another wrote, “I really wish I could go back in time by 2 minutes when I hadn’t seen this.“